customer1st-international.com

Tasks

Avoid using deprecated HTML tags.

SEO

URL

Domain : www.customer1st-international.com/

Character length : 34

Title

Customer Service Consultancy, Online Training Resources and Accredited eLearning Courses | Customer 1st International

Description

We provide the development tools - online qualifications, bespoke e-learning modules, blogs, books and e-books - needed to transform service experiences for customers.

Keywords (meta keywords)

customer service, customer service qualifications,customer service learning,customer service training,customer service experts,customer centric culture,customer service e-learning,customer service blo

Error! Using “meta keywords” is meaningless in a while.

Open Graph Protocol

Good! The OG (Open Graph) protocol is set on this website.

locale: en_GB
image: http://www.customer1st-international.com/apple-iphone4.png
url: http://www.customer1st-international.com/
site_name: Customer 1st International
latitude: 50.58901231253443
longitude: -2.470971098639666
street-address: No.1, 38 Silver Street
locality: Bradford on Avon
region: Wiltshire
postal-code: BA15 1JX
country-name: UK
type: company

Dublin Core

Dublin Core is not used

Underscores in the URLs

Good! No underscore (_) found in the URLs.

Search engine friendly URLs

Good! The website uses SEO friendly URLs.

Checking the robots.txt file

There is robots.txt file.
https://customer1st-international.com/robots.txt

User-agent	Disallowed for the search engines
*	/admin /protected /vendors

Social

Social Engagement

No info found.

Content

Doctype

HTML 5

Encoding

Error! The character encoding setting is missing!

Language

We have found the language localisation: ”en”.

Title

Customer Service Consultancy, Online Training Resources and Accredited eLearning Courses | Customer 1st International

Character length : 117

Improve! The website address (title) should be between 10 and 70 characters in length.

Text / HTML ratio

Ratio : 14%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.

Headings

H1	H2	H3	H4	H5	H6
4	4	1	2	0	0

Heading structure in the source code

<H2> Online Customer Service Academy learning, resources and consultancy »
<H1> NEW! Customer Service Professional - self-paced version
<H2> Subject matter experts in customer service
<H1> What's new
<H4> Unilever
<H3> Download a case study - Financial Times
<H4> Case Study - Financial Times
<H2> Building a customer centric business
<H2> Log into your online course
<H1> Academy information
<H1> Click for our postgraduate customer service strategy course

Word cloud

customer45
service37
online12
strategy10
managers6
centric6
award6
academy6
professionals5
tutoring5
learning5
postgraduate4
study4
global4
e-books4
organisation4
books4
courses4
guide3
centricity3
course3
all3
culture3
new3
management3
development3
home3
self-paced3
clients3
blogs3
partners3
team3
quick3
overview3
qualifications3
certificate3
matter2
case2
business2
insight2
financial2
experts2
information2
performance2
individuals2
recognition2
been2
level2
processes2
needs2
times2
build2
reward2
customers2
download2
subject2
resources2
into2
advanced2
intermediate2

Keyword matrix

word	title	descriptions	heading
customer
service
online
strategy
managers
centric

Two Word cloud

customer service13
service strategy5
customer centric5
service professionals4
our partners3
quick guide3

Three Word cloud

customer service strategy4
customer centric culture3
study financial times2
online customer service2
academy customer service2
partners our clients2

404 Page

The website has a 404 error page.

Flash content

Good! The website does not have any flash contents.

Frame

Good! The website does not use iFrame solutions.

Images

We found 19 images on this web page.

Alternate attributes for the following 12 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

Readability

Flesch–Kincaid Grade Level

9.60

Flesch Reading Ease

38.50

Coleman Liau Index

12.00

Automated Readability Index (ARI)

8.80

Dale–Chall Readability

6.00

SMOG Index

11.20

Spache Readibility

5.00

Number of letters

3437

Number of words

605

Number of sentences

Average words per sentences

Number of syllables

1154

Syllables in words

1211

Average syllables in words

1.91

Number of words in first three syllables

171

Percentage of word / syllables

28.26

Words not in Dale-Chall easy-word list

216

Words not in Spache easy-word list

130

Technologies

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Redirection (www / not www)

Good! The web address is accessible only in one version. The version without www is redirected to the version with www.

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Printability

Suggestion! Unfortunately, no printer-friendly CSS found.

Meta Tag (viewport tag, mobile devices)

Error! The meta tag named viewport is missing.

Speed test

Server response time

The server response time is fast enough.

Table layout

Good! No nested tables found.

Render blocking resources

Good! No render blocking elements found!

Speed test – Javascript

Javascript

Good! Just a few javascript files are detected on the website.

http://www.customer1st-international.com/assets/script-0-c5e46f6c.js?1484673121
http://www.customer1st-international.com/assets/script-2-4fc5ebbf.js?1484673121

File size of all javascript files combined

0.00

Javascript minifying

Great! The Javascript files are minified.

Speed test – CSS

CSS

Good! Just a few CSS files are used on this website.

http://www.customer1st-international.com/assets/style-6cb4ffc1.css?1488563066

File size of all css files combined

0.00

CSS minifying

Great! The CSS elements are minified.

Speed test – Compression

Uncompressed size of the of the HTML

0.00

Gzip compression

Your site uses compression.

Speed test – Browser cache

Browser cache

The browser cache is set correctly for all elements.

Speed test – Images

File size of all images combined

0.00

Image optimisation

All images are optimized.

Links

We found a total of 36 different links.
Internal links: 31
External links: 5

External links:

Link text (anchor)	Link strength
NEW! Customer Service Professional - self-paced version Our new self-paced course allow you to study entirely at your own speed. Self-paced learning works because it helps you fit your personal development into your busy life, choosing where and when you study. As long as you have an Internet connection, you can learn! Click here to find out more.
Online Customer Service Academy
https://eduqual.org.uk
http://www.managers.org.uk
Design by Formoda

Internal links:

Link text (anchor)	Link strength
http://www.customer1st-international.com
Home
Online Qualifications
Courses Overview
Quick Guide to the Academy
Customer Service Strategy
Customer Service Managers
Customer Service Professionals
Online Tutoring
Service Improvement
Books & E-Books
About Us
Customer Service Global
Our Team
Our Partners
Our Clients
Blogs
Contact Us
intermediate award for customer service professionals »
postgraduate certificate in customer service strategy »
award in online tutoring »
advanced award for customer service managers »
http://www.customer1st-international.com/our-clients
read more
Postgraduate Certificate in Customer Service Strategy
Advanced Award for Customer Service Managers
Intermediate Award for Customer Service Professionals
Award in Online Tutoring
Click for our postgraduate customer service strategy course Postgraduate Certificate in Customer Service Strategy - an online qualification for directors, senior managers and all those wanting to pursue a career in service management.
Latest News
Sitemap

Website security

83.223.119.238

External hidden links

Good! No hidden external links found

Looking for eval()

Good! No eval(bas64_decode()) scripts are found

Checking for XSS vulnerability

No XSS vulnerability found

Email encryption

Warning! The website contains at least one unencrypted email address.

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Icons

Favicon

Good! The website uses favicon.

Typos

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SEO report of customer1st-international.com

Customer Service Consultancy, Online Training Resources and ...

Tasks

SEO

Social

Content

Readability

Technologies

Speed test

Speed test – Javascript

Speed test – CSS

Speed test – Compression

Speed test – Browser cache

Speed test – Images

Links

External links:

Internal links:

Website security

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